Selected work

Representative experience

Real questions. Clearer choices.

Selected examples show the kinds of decisions I help clients resolve. All examples are anonymized or generalized. Client and internal project names are never used without prior permission.

Case examples

Work grounded in the decision at hand.

01

Commercial due diligence

Wildfire risk management services

The question

How durable was customer demand—and what could strengthen or weaken the investment thesis?

The work

Evaluated customer value and loyalty, acquisition and retention, recurring-revenue durability, and event-driven demand.

02

Growth & value creation

Consumer beverage platform

The question

Where could the business create the most attractive next wave of growth?

The work

Tested the market and customer proposition, then prioritized revenue, portfolio, and cost opportunities.

03

Customer strategy & performance

Enterprise customer experience transformation

The question

How could customer evidence become a more useful input to leadership decisions?

The work

Redesigned listening, measurement, governance, and the operating rhythm that moved insight into action.

04

Strategic advisory

Commercial technology portfolio

The question

Which product and investment priorities were best supported by the evidence?

The work

Integrated customer, competitive, product, and economic evidence to clarify positioning and roadmap choices.

05

Strategic advisory

Founder-led education technology startup

The question

How could a founder-led business build a repeatable operating model for its next stage of growth?

The work

Advised the founder and leadership team across market prioritization, customer experience design, organization and decision rights, management KPIs, culture, and board preparation.

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dan@capocciaco.com · Princeton, New Jersey · Local and nationwide engagements